Wine Club
terms and conditions

Terms and conditions of the initiative: "Wine Club Ruffino" 
1.    Introduction
The company Ruffino S.r.l., with registered office in Piazzale Ruffino n. 1, Pontassieve (FI) ("Ruffino"), has conceived the Ruffino Wine Club ("Wine Club"), an initiative that offers exclusive advantages and discounts to registered members who earn points through the purchase of Ruffino products and services. 
This document sets out the terms and conditions governing the procedure for participating in the Wine Club, information on how points are earned as well as the advantages granted by such initiative.

2.    Registration to the Wine Club
This initiative is open to all individuals over 18 years of age at the time of registration to the Wine Club. Registration to the Wine Club is free of charge and requires filling out the online registration form available at the following link.  
At the time of registration, you will have to provide your personal data, such as name, surname, date of birth, country of origin and email address. Registration is personal and the data provided, as well as information relating to your purchases or reservations will be processed by Ruffino for purposes related to the management of the Wine Club. If you so wish, your personal data will also be processed for the purpose of sending you promotional material. For further information on the processing of your personal data, please read the privacy notice, available at the following link. 
Once the registration form is completed, you will have to create your account by entering in the relevant field your personal password, which you will use, together with your email address, to access the account. The password must be at least 8 characters long and include no less than three different types of characters selected among uppercase letters, lowercase letters, numbers and symbols. It is your responsibility to select a strong, hard-to-guess password to protect your account and maintain its confidentiality. You must not share your account login information with third parties.
As soon as your registration is complete, you will receive a confirmation email containing the unique code associated with your Ruffino Wine Club Card. You may pick up your Card at any time at our Agriresort in Poggio Casciano or receive it at home along with the shipment of your first purchase.


3.    How to earn and obtain points?
Wine Club members can earn points in three different ways: 
•    by purchasing Ruffino products in their private area, through the website www.wineclub.ruffino.it or at La Bottega del Vino in the Tenuta of Poggio Casciano, 
•    eating or drinking at the Locanda Le Tre Rane, or 
•    overnight stay at the Agriresort of Poggio Casciano.
Please note that the purchase made through the e-commerce WinePlatform, available on Ruffino's website to all consumers without the need of being registered to the Wine Club, does not entitle users to earn points.
For each euro spent as specified above the member will earn one point. The amount spent is always rounded down to the lower full sum.
In case of offline purchases or expenses made at the Locanda or Agriresort, you can obtain the corresponding points at the time of purchase, specifying at payment your code or name and surname, as a Wine Club member, or following the purchase, within a month, by sending an email to: hospitality@ruffino.it specifying your Wine Club membership data and attaching a copy of the receipt or other fiscal document.
Earning points will allow you to reach the different levels of the Ruffino Wine Club. There are three different levels: Classico, Riserva and Gran Selezione, each one corresponding to different and increasingly significant advantages for members.

4.    The levels and advantages of the Wine Club
Upon registration to the Wine Club you will enter the first level (the Classico level), which includes members who have earned up to 499 points. 
The advantages of the Classico level are described below:
•    You will have 10% discount on the purchase of wine, with the exception of historical vintages on which the discount does not apply, and any other product in the Wine Club e-commerce and in the Bottega del Vino and on the following activities: Tour and Tasting; drinks and meals at the Le Tre Rane restaurant; overnight stays at Agriresort Poggio Casciano;
•    With your consent, you will receive a monthly newsletter featuring information on products and special events organized by Ruffino;
•    You will have the opportunity to purchase in preview the extra virgin olive oil DOP and IGP through our online shop or at La Bottega;
•    You will have the opportunity to purchase in preview AD 1085, Alauda, Romitorio di Santedame and Greppone Mazzi wines
•    With your consent, you will receive invitations to dedicated events and discounts to participate to events open to the public with the possibility to book in preview.

•    You will receive a birthday gift that will be sent to you via the contact details provided in your account or those shared by you to our staff

Upon reaching 500 points, the member gains access to the Riserva level, which includes participants who have collected between 500 and 1999 points. The Riserva level is granted for a period of two years from the achievement of the points required to access such membership and, on expiry, is renewed for the following two years should the member continue to meet the minimum requirements for such level. 
The advantages already granted by the Classico level apply to the Riserva level, unless the specific advantages of the latter level, described below, are more significant. It is not possible to accumulate advantages of the same nature granted by the different levels.
The advantages of the Riserva level are described below:
•    You will receive a 50% discount voucher valid for 2 people for a tasting with dinner at the Locanda Le Tre Rane. The discount voucher is transferable to a third party, provided the recipient is a member of the Ruffino Wine Club;
•    You will be able to purchase through your private area the historic vintages of our most prestigious wines preserved in the barrel room of Poggio Casciano. In your private area you will find more information about the vintages and wines available (note that no discount is applicable for these wines);
•    You will receive a birthday gift that will be sent to you via the contact details provided in your account or those shared by you to our staff;

Upon reaching 2000 points, the member gains access to the level Grande Selezione. The level Grande Selezione is granted for a period of two years from the achievement of the points required to access such membership and, on expiry, is renewed for the following two years should the member continue to meet the minimum requirements for such level.
The advantages already granted by the previous levels apply to the Grande Selezione level, unless the specific advantages of such level, described below, are more significant. It is not possible to accumulate advantages of the same nature granted by the different levels.
The advantages of the level Grande Selezione are described below:
•    You will receive a 50% discount voucher valid for 2 people for an overnight stay at the Agriresort Poggio Casciano with wine tasting at the Bottega del Vino and dinner at the Locanda Le Tre Rane. The discount voucher is transferable to a third party, provided the recipient is a member of the Ruffino Wine Club;
•    You will have a 20% discount on wine purchases only, with the exception of historical vintages on which the discount does not apply;
•    You will be able to store and refine your Ruffino wines in a dedicated area inside the barrel room of Poggio Casciano;
•    You will receive a birthday gift that will be sent to you via the contact details provided in your account or those shared by you to our staff;
•    You will be able to book private tours and tastings with no extra charge and will be provided with an exclusive area dedicated to you for tastings;
•    You will be able to participate to exclusive events dedicated only to the Grande Selezione level members.

Points can be accumulated with those earned on previous or future purchases. Points earned from two or more cards cannot be combined.

5.    Account Usage
Your account is hosted in our website. We make every effort to ensure that the website and your account are always reachable, however please note that for commercial or security reasons we may need to restrict access to the site, for example to ensure usual uploading of materials, development or improvement of the site and of the user experience. Furthermore, circumstances beyond our control may render our website inaccessible, for example in the event of an external attack or power failure. Although we take all reasonable steps to ensure that the website functions properly, we will not be liable for any damages or claims relating to your inability to access or use the website or your account, or their failure to function, for any reason whatsoever.
6.    Changes and updates
We may update these terms and conditions from time to time and, if we do so, you will be notified of the changes and the date they become effective by email or by placing a banner on our website. For any further information on these terms and conditions or on the functioning of the Wine Club you can contact us at the following email address: hospitality@ruffino.it.
Last update: November 4th, 2021
 

 

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